My interview was conducted in a waiting area in the hospital, with a patient sitting behind me - not very discreet or private. I didn't appreciate that. Then, since it is closed file, we spent a lot of time covering ground that the interviewer could have already been familiar with - waste of my time and hers. Interview ran long and I missed the tour and was not given the opportunity to make up the tour. The day was pretty short. I felt like the financial aid lady was condescending.